Knowledge management system in e-business plan

Organizations go through an inevitable progression from growth through maturity, revival, and eventually decline. The broad corporate strategy alternatives, sometimes referred to as grand strategies, are: During the organizational life cycle, managements choose between growth, stability, or retrenchment strategies to overcome deteriorating trends in performance. Just as every product or business unit must follow a business strategy to improve its competitive position, every corporation must decide its orientation towards growth by asking the following three questions:

Knowledge management system in e-business plan

In short, what are the operational components of a KM system? This is, in a way, the most straightforward way of explaining what KM is—to delineate what the operational components are that constitute what people have in mind when they talk about a KM system.

The most obvious is the making of the organization's data and information available to the members of the organization through dashboards, portals, and with the use of content management systems.

For a wonderful graphic snapshot of the content management domain go to realstorygroup.

knowledge management system in e-business plan

The term most often used for this is Enterprise Search. This is now not just a stream within the annual KMWorld Conference, but has become an overlapping conference in its own right. Locating the right expert with the knowledge that you need, though, can be a problem, particularly if, for example, the expert is in another country.

The basic function of an expertise locator system is straightforward: These systems are now commonly known as expertise location systems. There are typically three sources from which to supply data for an expertise locator system: The latter approach is typically based on email traffic but can include other social networking communications such as Twitter, Facebook, and Linkedin.

Several commercial software packages to match queries with expertise are available.

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Most of them have load-balancing schemes so as not to overload any particular expert. Typically such systems rank the degree of presumed expertise and will shift a query down the expertise ranking when the higher choices appear to be overloaded. Such systems also often have a feature by which the requester can flag the request as a priority, and the system can then match high priority to high expertise rank.

In the KM context, the emphasis is upon capturing knowledge embedded in personal expertise and making it explicit. The lessons learned concept or practice is one that might be described as having been birthed by KM, as there is very little in the way of a direct antecedent.

Early in the KM movement, the phrase most often used was "best practices," but that phrase was soon replaced with "lessons learned. What might be a best practice in North American culture, for example, might well not be a best practice in another culture.

The major international consulting firms were very aware of this and led the movement to substitute the new more appropriate term. The idea of capturing expertise, particularly hard-won expertise, is not a new idea.

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Gathering military intelligence was the primary purpose, but a clear and recognized secondary purpose was to identify lessons learned, though they were not so named, to pass on to other pilots and instructors. Navy Submarine Service, after a very embarrassing and lengthy experience of torpedoes that failed to detonate on target, and an even more embarrassing failure to follow up on consistent reports by submarine captains of torpedo detonation failure, instituted a mandatory system of widely disseminated "Captain's Patrol Reports.

The Captain's Patrol Reports, however, were very clearly designed to encourage analytical reporting, with reasoned analyses of the reasons for operational failure and success.

It was emphasized that a key purpose of the report was both to make recommendations about strategy for senior officers to mull over, and recommendations about tactics for other skippers and submariners to take advantage of McInerney and Koenig, The military has become an avid proponent of the lessons learned concept.

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The phrase the military uses is "After Action Reports. There will almost always be too many things immediately demanding that person's attention after an action.The place to shop for software, hardware and services from IBM and our providers.

Browse by technologies, business needs and services. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.; English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition.

Thesis and Dissertation topics related to Supply Chain Management, Procurement Management, Inventory Management, and Distribution Management.

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Information sharing serves as an essential approach for the survival of enterprises and enabler of supply chain integration. Nowadays, with the advancement in information and communication technology, information sharing has become more conceivable.

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on: 'Knowledge Management is the process of capturing, distributing, and effectively using knowledge.' Probably no better or more succinct single-line definition has appeared since.

- Management Analysts